Hang Seng Bank has launched a wealth management service that combines personalized wealth and banking solutions with lifestyle and health services for high net worth customers. Called Signature, the service connects the bank’s extensive team of experts with HNW clients, or those with a bank account balance of HK$8 million or above.
Signature customers will be served by the bank’s most senior and experienced relationship managers, who will work closely with them to develop personalized portfolio-based wealth management strategies.
In addition to benefiting from Hang Seng’s suite of transactional banking services and products, and insurance plans and investment products with preferential pricing, Signature customers will also enjoy open access to five teams of financial and wealth management experts specializing in investment, foreign exchange, securities, insurance and financing services. The teams will work with Signature clients through in-person, phone or video consultations.
Hang Seng has also opened a Signature Centre at the bank’s headquarters in Central. The 5,680 square foot centre houses 12 meeting rooms for private consultations on personal financial planning, spacious lounges, banking kiosks and a beverage bar. In addition to priority services at designated Signature counters at selected branches, customers can also enjoy round-the-clock services through a dedicated 24-hour manned hotline.
The bank is also partnering with Drs Anderson & Partners and Quality HealthCare Medical Services to offer Signature customers holistic healthcare services encompassing professional advice and various privileges on selected healthcare services that meet their and their families’ well-being needs. Signature customers will also enjoy a wide array of lifestyle and dining privileges at the Hong Kong Jockey Club Racecourse VIP Box and The Commune at K11 ARTUS, Hang Seng says.